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About Us
Sarome UK Terms and Conditions
1. DEFINITIONS
In these Conditions, the words listed below shall have the following meanings, unless the context requires otherwise: "Partnership" means Sarome UK. "Customer" means the person who
has ordered or is, or has been, supplied with the Goods by the Partnership.
2. SALE AND PURCHASE
2a. The Partnership sells and the Customer purchases and shall pay the price for the Goods in accordance with these Conditions which shall alone govern the Contract to the exclusion of
any other conditions of the Customer notwithstanding that they may be set out in any order, invoice, acceptance or other document used by the Customer in its dealings with the Partnership
2b. The Conditions may only be varied by written agreement with the Partnership.
2c. The Customer is deemed to have notice of and is bound by these Conditions on seeking a quotation for the Goods, on submitting an order for the Goods, and by taking delivery of, or
accepting, the Goods.
2d. The Customer is deemed to have acknowledged that the Partnership would and will only supply Goods subject to these Conditions.
2e. The Customer acknowledges that its use of its standard terms and conditions or documents at any time during its dealings with the Partnership or on the supply of any Goods to it by the
Partnership is a matter of administrative convenience only and is not intended by it to qualify or amend these conditions in any way.
3. ORDERS
3a. No order which has been accepted by the Partnership may be cancelled by the Customer except with the agreement in writing of the Partnership and subject to the Customer indemnifying
the Partnership in full against all loss, damages, charges, and expenses incurred by the Partnership.
3b. The Partnership reserves the sole right to refuse to accept an order if it does not consider the Customer's character or quality of advertising, presentation, retail outlet or other marketing
related methods to be compatible with the Sarome UK brand management strategy.
4. PRICE
4a. The price of the Goods shall be the Partnership's quoted price for the Goods for immediate delivery ex works. The price is based on the current costs of supply and production and is
subject to amendment on or at any time after acceptance of the order to meet any variation in such costs.
4b. Where no price has been requested by or quoted to the Customer or a quoted price is no longer valid, the price listed in the Partnership's published price list
current at the date of the delivery of the order shall apply.
4c. Goods supplied for export from the United Kingdom are subject to the Partnership's export price list or local currency price list as applicable.
4d. Delivery of the Goods otherwise than ex works at the Partnership's premises shall be subject to the Partnership's charges for transport, packaging and insurance.
4e. The price quoted and all other charges are exclusive of Value Added Tax and any other tax.
5. TERMS OF PAYMENT
5a. The Customer shall pay to the Partnership the price of the Goods and any other charges in terms of the Contract together with any VAT, free of all deductions or any set-off.
5b. Payment is due within thirty days of the date of the Partnership's invoice. The first invoice to a new customer will be on a pro-forma basis.
5c. Receipts for payments will only be issued on request.
6. DELIVERY
6a. Delivery of the Goods shall be deemed to have been made when the Partnership has notified the Customer that the Goods are ready for collection from its premises, or the Partnership
delivers the Goods to any other place or carrier agreed with the Customer.
6b. Time of delivery shall not be of the essence and any dates quoted for delivery of the Goods are estimates only.
6c. Goods delivered in instalments shall be deemed to have been sold under separate contracts subject to these Conditions. Failure by the Partnership to deliver any one of the instalments in
accordance with these Conditions or any claim in respect of one of the instalments shall not entitle the Customer to treat the Contract as a whole as having been repudiated.
6d. If the Partnership fails to deliver the Goods, other than as a result of any cause beyond the Partnership's control or the Customer's fault the Partnership’s liability for such failure shall be
limited to the excess if any, of the cost to the Customer in the cheapest available local market of similar goods to replace those not delivered over the price of the Goods or, if less, the
invoice value of the goods not delivered.
6d.1. If the Customer fails to take delivery of the Goods, the Partnership shall be entitled as follows:
6d.2. To store the Goods at the Customer's risk until uplifted by the Customer and to charge the Customer for the costs of storage beyond an initial period of 14 days;
6d.3 If title has passed to the Customer, to sell the Goods at the best price readily obtainable, and deduct all reasonable storage, selling and other expenses and account to the Customer for
any excess over the price under the contract or charge the Customer for any shortfall.
6d.4 If the Customer rejects the Goods or refuses delivery for any reason, the Customer shall be responsible for the safe redelivery of the Goods to the Partnership within twenty eight days
of the date of delivery.
7. RISK
Risk of damage to, or loss of, the Goods shall pass to the Customer at the earliest of:
7a. The time when the Partnership notifies the Customer that the Goods are available for collection;
7b. If the carrier has been chosen by the Partnership, the time of delivery to the place agreed;
7d. If the carrier has been chosen by the Customer, the time of delivery to the carrier;
7e. If the Customer wrongfully fails to take delivery of the Goods, the time when the Partnership has tendered delivery of the Goods.
8. RETENTION OF TITLE
8a. Notwithstanding the delivery of the Goods or the passing of risk to the Customer title to the Goods shall pass to the Customer only when all sums due by the Customer from time to time
in relation to the supply of the Goods or any other goods or services provided by the Partnership to the Customer, whether invoiced
separately or not, have been paid in full to the Partnership.
8b. The Goods shall be stored by the Customer separately or marked clearly to identify them as the Partnership’s property until title in them has passed to the Customer.
8c. The Customer shall maintain insurance cover for the Goods on and from the date of delivery until title in the Goods has passed to the Customer.
8d. The Partnership shall be entitled, at any time after delivery of the Goods to withdraw or revoke any express or implied power of the Customer to deal with the Goods in any way.
9. WARRANTIES AND LIABILITY
9a. The Partnership warrants that the Goods will correspond with their specifications at the time of delivery.
9b. The Partnership's employees or agents are not authorized to make any representations or give advice concerning the Goods unless confirmed by the Partnership in writing.
9c. All warranties, conditions and other terms implied by statute or common law are excluded to the fullest extent permitted by the law except where the Goods are sold to a person dealing
as a consumer within the meaning of the Unfair Contract Terms Act 1977 or to a consumer within the meaning of The Unfair Terms in
Consumer Contracts Regulations 1994.
9d. Any alleged defect in the quality or condition of the Goods, other than one not apparent on a reasonable inspection on delivery, any alleged shortage in delivery or the Goods' failure to
correspond with their specifications shall be notified in writing to the Partnership within ten days from the date of delivery. If the Customer fails to notify the Partnership in writing of any
such defect, shortage or failure in accordance with these Conditions the Customer shall not be entitled to reject the Goods and the Partnership shall have no liability for such defect, shortage
or failure.
9e. Any alleged non-arrival of the Goods shall be notified in writing to the Partnership:
9.e.1 within twenty one days of the date of the Partnership's invoice where the Goods were for delivery in the United Kingdom;
9.e.2 within thirty days of the date of the Partnership's invoice where the Goods were for delivery outside the United Kingdom.
9f. The Partnership shall not be liable to the Customer for any consequential loss or damage whether for loss of profit or otherwise, costs, expenses or other claims for consequential
compensation whatsoever, whether caused by the negligence of the Partnership, its employees or agents or otherwise, which arises out of or in connection with, the supply of the Goods or
their use or resale by the Customer, except as expressly provided in these Conditions.
9g. If the Partnership accepts that the Customer is entitled to reject the Goods on the grounds of any defect, shortage or failure to correspond with their specifications, the Partnership shall
forthwith thereafter use its best endeavours to replace the Goods, or at its option provide the Customer with a refund or credit note in respect of their invoice value, exclusive of the
Partnership’s charges for transport, packaging and insurance.
10. SEVERABILITY
If any of the Clauses, Sub-Clauses or other provisions of this Contract are found by an arbiter, court or other competent authority to be void or unenforceable such provision shall be deemed
to be deleted from the Contract but the remaining provisions of the Contract shall continue in full force and effect insofar as they are not affected by any such deletion.
11. GOVERNING LAW
The construction, validity and performance of this Contract shall be governed by the Law of England.Sarome UK Terms and Conditions
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Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. Please note the minimum order is £50.00.
We accept Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone.
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Shipping And Handling
Free over £150.00 for Mainland England
Ireland and Highlands £400.00 carriage paid.
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Delivery Schedule
We will normally process your order the same day for next day despatch.
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Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
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Tax Charges
For orders made from the UK or the European Union, 20% VAT is inclusive. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .
We cannot be held responsible for duties and taxes charged to the customer upon delivery. It is up to the customer when ordering to check that goods are not prohibited in their country and we will not be held responsible for any confiscations. If in doubt, please contact your local excise / customs office.
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Guarantee
We guarantee your satisfaction. All of our products come with a full manufacturers no quibble guarantee.
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Reaching Us
If you need to reach us, please email us on info@sarome-uk.com, alternatively, you can call on
+44 - (0)1943-872778 or fax us on +44 - (0)1943-468770 or write to us at Sarome UK, 10-11A The Sidings, Station Road, Guiseley, West Yorkshire, LS20 8BX
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Privacy Policy
Sarome UK does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
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Returns Policy
If the items you receive are faulty or you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 7 days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Sarome UK. , we'll issue a full refund for the product to your original payment method.
Goods may only be returned with permision from ourselves. Please contact us for a returns number and shipping instructions. Any item returned without consent from ourselves will not be accepted.
If you do not inform us within 7 days of receipt that you have decided to return goods which are not faulty, you will be charged a 2% re-stocking fee and postage will not be refunded.
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